Implementing a Business Services Program

All One-Stop Centers want to provide quality business services. No one wants to fail. One-Stop Centers must adapt to the changing workforce and establish themselves as more than a placement agency.

The majority of our business customers do not have Human Resource and training departments. They often rely on outside consultants and trainers to fulfill their needs and solve workforce problems. These issues such as absenteeism, job turnover, attitudes, skill development, diversity, and competition for employees keep businesses searching for solutions. Develop a quality Business Services program at One-Stop Centers will increase employer relationships, job retention and employment opportunities.

When an employer tells you they have no job openings… do you walk away…or are you prepared to solve other workforce problems they are facing. Implementing a Business Services Program at your One-Stop Center will provide your staff with the necessary tools to gain the competitive edge with employers.

Participants who attend this training will learn:

Basic ingredients of a Business Services Center

15 steps for developing a Business Advisory Board

How to conduct a formal or informal business Needs Assessment survey

30 ideas for a problem solving business resource guide

Process for the development of a "fee for service" program

Strategies used by fortune 500 companies to reduce employee turnover

Job retention strategies employers can immediately implement

Key elements of an effective contact management software system for maintaining communication with local employers

Ideas for Value-Added services and information that can be utilized to recruit and maintain your business customers.

For programs that already have a business services unit in place, discover ways to fine-tune your existing services.

For programs that are just beginning to develop business services gain new ideas necessary to implement a clear, effective plan of action.

For One Stop Centers who have just begun thinking about business services, this training offers valuable ideas and key steps necessary to implement plan of action.