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Communicating Effectively with Employees
With Limited English
Attend this valuable workshop and experience training activities that are being delivered to supervisors and managers of fortune 500 companies.
Participants will learn:
- Six ground rules for developing openness and understanding in a cross-cultural interaction;
- Tips for increasing effectiveness in communicating with employees who speak English as a second language;
- The importance of using simple, understandable language when making oneself understood by a non-native speaker;
- The importance of asking good questions to check for employee understanding;
- How to put the seventeen tips into practice;
- How to assess the English Competency Needs for a particular position; and
- Ideas for creating opportunities for ongoing language acquisition in the workplace.
Who should attend?
This training is relevant for all staff who is in contact with limited English-speaking participants and/or business customers.
One of the goals for this training is for staff to follow up after this training with giving lunchtime training to managers and supervisors. | 
