| |
 |
|
Changing the Job Placement Culture
to a "Team Sharing" Process
For the past 30 years, competent job placement professionals have been effective at developing quality relationships with business customers. Their primary focus has been placement. Because of fears, competition, misconceptions, lack of quality training and mistrust, in most instances, staff responsible for job placement activities have been reluctant to share job leads with their peers. A change is critically necessary. New business services models require One Stop Career Centers to share their job leads with other staff and other Centers in order to find the most qualified applicant. The goal of this training is to encourage and teach One Stop Center staff to share these leads with each other.
Changing The Job Placement Culture is a training program designed to:
- Allow individual fears and frustrations about sharing job leads to surface. Such attitudes that are based on experience or lack of experience affect a business customer’s ability to hire the right employee for the job. This activity demonstrates how easily emotional decisions keep the right match from happening.
- Overcome the intensity of competition that illustrates how placement goals are hindered by this process.
- Provide an opportunity for program staff to express and overcome their frustrations and fears in referring a job lead to another peer.
- Reinforce the team approach to providing better service to business customers.
- Enable management to redesign the internal performance process within their Center to assure that sharing job leads is rewarded.
- Educate participants on the procedure for responding to job orders within the Center so that job orders are communicated and the client service staff responds by the end of the next business day.
|
