MWA
Home Page
newlogo.JPG (10178 bytes)

Employment
& Training Services

 

Principal Consultants
Presentation Topics
Presentation Schedule
Consultation Services
FAQ
Training Materials
Order Form

 

To the dull mind 
all nature is leaden.
To the illumined mind the whole world
burns and sparkles 
with light.  

– Ralph Waldo Emerson

Presentations
Offered by
Milt Wright & Associates, Inc.

Presentations by Richard Pimentel

Presentations by Denise Bissonnette and our wonderful team of trainers! A description for each presentation is provided below. Click on a topic or scroll down the page...enjoy!

Personal Development

Rekindling the Flame: A Day of Renewal and Re-Inspiration for the Helping Professional

 

Job Development

Beyond Traditional Job Development:
The Art of Creating Opportunity

 

Creating Job Opportunities 
In A Challenged Economy: One Day Workshop

 

Creating Job Opportunities in a Challenged Economy
A Series of 4 Half-Day Workshops

 

Applicant Motivation & Job Search Skills

Cultivating True Livelihood:
An Overview Of Activity-Based Placement

 

Cultivating The Spirit To Work:
Motivating Change in the Participant

 

Developing the New Employee:
Retaining and Enhancing a Diverse Workforce

 

Excellence in Employability:
Preparing for the Journey of Livelihood

 

Job Retention

30 Ways to Shine As a New Employee
Innovative Job Retention Strategies

 

Business Services

Implementing a Business Services Program

 

Expanding Business Services Using Web Resources

 

Changing the Culture of the One-Stop Center to Business as a Primary Customer

 

Changing the Job Placement Culture to a "Team Sharing" Process

 

 

Presentation Descriptions

 

Rekindling the Flame:

A Day of Renewal and Re-Inspiration 

for the Helping Professional
Presented by Denise Bissonnette

 

Mother Teresa once suggested that “Great work is not the result of spontaneous combustion. You must set yourself on fire.”  Clearly we must be a lantern for ourselves before we can do the noble and humbling work of illuminating the path for others.  Yet how often is the expression “I am burned out” heard on the winds within the workplace, particularly among those whose job it is to rekindle the flame of other people – be it in the classroom, the social services agency or the medical environment?  Contrary to popular opinion, the antidote to burnout is not always rest – perhaps it is the sacred fire of purpose and passion that can only be lit and rekindled from the hearth of one’s soul.

Drawn from her newest book, “A Pilgrim’s Plea: The Journey of Spirit in Life and Work”, (due for release in Spring, 2002) Denise Bissonnette offers yet another dynamic, inspiring and life altering workshop experience!  Designed to re-ignite the power, passion and purpose which originally drew people to the helping professions.

This one day-intensive seminar intertwines poetry, parables, and practical applications to put soul back into the everyday realities of life on the job.  With warmth, humility and humor, Denise delivers ideas and insights from the world’s great wisdom traditions in a way that is easy to understand, process and apply to the 21st century workplace. It is said that the coal that has been an ember is easily kindled.  This workshop provides the gentle but deliberate breath that can set the fire within the hearts and spirits of the helping professional aglow.

Purposes and Benefits

This workshop will inspire and equip the helping professional to:   

Develop a sense of solid ground amidst chaos and change; 

Celebrate skills and bring those unique gifts to the table;

Increase productivity through a renewed sense of purpose and passion;

Clarify hopes, dreams and purposes on the winding path of livelihood;

Recover a sense of personal power on and off the job;

Change focus from reaping to sowing, from getting to giving;

“Seize the day” by discerning what is important from what is urgent;

Recognize “teachers in disguise” and grow from adversity;

Choose faith over fear and walk the path of the everyday hero;

See through eyes of gratitude, joy and wonder;

Practice diversity from the bottom up, acknowledge interdependence with others and become a more creative team player;

Cultivate a healthy balance between life and work;

Transform mundane habits into rituals and dedicate each day to purpose;

Restore faith in the wonderful possibilities and privileges of engaging in the human experience through the interplay of life and work.

Materials: 

Seminar fee includes the Rekindling the Flame Workbook consisting of practical exercises, activities, questions, quotes and excerpts from Denise’s book, “A Pilgrim’s Plea: The Journey of Spirit in Life and Work.“

Target Audience: 

All those who work within a helping profession  - including Health and Human Services, Social Services, Employment and Training, Education, Legal Services, Counseling and the Medical Professions.  

For more information, contact Milt Wright, (800) 626-3939, ext. 111, mwright@miltwright.com  

 

 

Creating Job Opportunities 
In A Challenged Economy

One-Day Session Presented by Denise Bissonnette

Here is a workshop that equips the employment professional to:

Help local employers make money, save money and find the natural extension of their business by employing their applicants’ skills in new and creative ways;

Prepare job seekers with business-minded tools which highlight their strengths and take them out of competition in the "open job market";

 Work effectively with greater numbers of people and enjoy increased numbers of successful outcomes in job placement and job retention without adding to their present workload!

This inspiring program is a collection of motivational activities which serves to enliven the spirits of job seekers and instill a fresh vision of their opportunities in the work world. Through a series of unconventional assessments, this program helps individuals from all walks of life to uncover the wealth of their "hidden" skills, abilities and assets and then develop practical, corporate-minded proposals for their own job creation within local businesses.

 

These ideas have been shared with tens of thousands of job developers since the publishing of Denise's popular book, Beyond Traditional Job Development, in 1994. MWA is pleased to offer this special training package which couples the concept of the employment proposals with hands-on tools for teaching, developing, and presenting the proposal for job seekers. Going one-step further, Denise will introduce the concept of "activity –based placement" and how to get your job seekers job developing for one another!

 

This dynamic one-day workshop is relevant to the entire spectrum of work seekers, from those just entering the job market to those who bring a wealth of past work experience. The activities provided in this training package constitute an ideal 6-hour program.

 

For more information, contact Lynda Jean Groh, (800) 626-3939, ext. 114, ljgroh@earthlink.net

 

Beyond Traditional Job Development:
The Art of Creating Opportunity
A Comprehensive Two-Day Session Presented by Denise Bissonnette

This highly acclaimed presentation offers a practical and proactive approach to job development and challenges the employment professional to look beyond traditional methods for achieving placement results. Delivered with numerous real-life examples, this workshop is as inspiring and mind-opening as it is relevant and timely to the needs of today’s employment professionals.

Topics include:

Creating new work opportunities utilizing the employment proposal
Capitalizing on social trends for job creation
Getting through receptionists and effective cold-calling
Carrying out an in-depth employer assessment
Delivering a first-class marketing presentation to employers
Resolving employer concerns about hiring people with barriers

 

 

ONE-STOP CENTERS

Creating Job Opportunities in a Challenged Economy
A Series of 4 Half-Day Workshops
Presented by
Anita Lee Wright, Lynda Jean Groh and Milt Wright

Since September 11th we have been facing new challenges in the employment & training community.  We have also become rescue workers for job seekers. Many new people who have been laid-off are coming through our door looking to us for hope and new opportunities. 

It is very easy to get discouraged and pass on our feelings to these applicants. We have more people out of work, less job opportunities being posted and our caseloads have increased.  Even with these scenarios, there are more opportunities within our grasp than we could possibly take full advantage of.

Milt Wright & Associates, Inc. is now offering a series of half-day workshops to help One-Stop Centers develop new approaches for these hard times. Program staff will learn ways to develop new employment opportunities for the unemployed and underemployed, as well as gain techniques for developing effective business services to create solutions for the challenges of today.  The knowledge from each of these workshops is linked by the common need for Job Creation.  The following is a description of the four workshops that offer the survival tools for today’s changing economy.

  1. Beyond Traditional Job Development
  2. Creative Avenues for Job Creation
  3. Developing Business Services
  4. Down to Brass TASKS

SESSION ONE:
Beyond Traditional Job Development

Half-Day Workshop

Due to the downturn in hiring, employment & training organizations need to explore alternative ways of creating employment opportunities for program participants. This inspiring session will instill a fresh vision of opportunities in the work world. It offers a practical and proactive approach to job development; and challenges the employment professional to look beyond traditional methods for achieving placement results.

 

At the core of this workshop the employment proposal will be presented as a tool for placement professionals to increase placement opportunities. It is an avenue for all walks of life to uncover the wealth of their skills, abilities and assets and then develop practical proposals for their own job creation within local businesses. All participants who attend this training will receive a copy of Beyond Traditional Job Development: The Art of Creating Opportunity. This is an excellent book chockfull of new ideas. Delivered with numerous real-life examples, this workshop is as inspiring and mind-opening as it is relevant and timely to the needs of today’s employment professionals. 

 

The focus of this training session will be:

 

Ø      Rising to the challenge

Ø      Creating new work opportunities with employment proposals

Ø      Capitalizing on business and social trends

Ø      Improving quality service to applicants and employers

Ø      Learning creative ways to expand your employer base

SESSION TWO:
Creative Avenues for Job Creation 

Half-Day Workshop

Now that you have attended the first workshop, you are ready to create new avenues for job creation through learning the techniques for teaching your applicants to develop their own employment proposals.  This is a proactive “applicant’ based approach that focuses on what a person can do and what a person has to offer based on their unique talents, skills, and personal attributes that can result in profit for an employer as well as themselves.  This is your opportunity to take the next step to opening the door by carrying the knowledge we have to solve the needs of our local business.

This workshop focuses on the creative integration of people into our business community. 

Ø      Learn what we know the most about.

Ø      Learn who needs this information or skill.

Ø      Learn what inspires people to take action and responsibility for
their own lives.

Ø      Explore the avenues of non-traditional forms of job creation.

Ø      Learn the true meaning of profit.

Ø      Learn how the value and purpose of the employment proposal versus a resume.

Ø      Learn how to create job possibilities where there seem to be no jobs.  

All participants who attend this extremely unique and inspirational training will receive step-by-step instructions and tools on how to teach their participants to recognize their own potential from what they already know, to begin from right where they are and to determine their purpose by identifying what they have to offer. They will learn how to create jobs rather than just look for jobs.  It is an additional approach one can use to add to your repertoire of employment services in this time of economic downturn. Let’s make it an upturn!

 

SESSION THREE:
Developing Business Services
Half-Day Workshop

 

The purpose of this workshop is to learn new approaches for improving relationships with the business community. When an employer tells you they have no job openings…do you walk away or are you prepared to ask other questions to gain a new understanding of the crucial workforce issues they are facing? If you understand these needs, are you able to provide ideas on where they can find solutions?  Working with the business community to improve program performance will provide your agency with the necessary tools to:

·        Develop new and ongoing relationships with employers.

·        Increase placement opportunities.

·        Gain a better understanding of the businesses who are hiring   your applicants.

·        Enhance the opportunity for increased wages for employed     participants.

 

Participants who attend this training will learn:

Ø      Basic ingredients of a Business Service strategy.

Ø      Steps to implement an employer proposal to upgrade the skills of employed participants and other underemployed workers.

Ø      Ideas for Value-Added services and information that can be utilized to recruit and maintain your business customers.

Ø      The most frequently asked workforce issues of California businesses.

Ø      Accessing Internet resources to help solve business problems.

Ø      Strategies to increase placements and career advancement of program participants.

This is your opportunity to learn what is presently working with agencies that are providing Business Services. Learn from the success of others!

SESSION FOUR:
Getting Down to Brass TASKS:
Creating New Placement and Job Retention Opportunities
Half-Day
Roundtable Workshop

This is a practical session for brainstorming solutions for creating new placement and job retention opportunities. This session is specifically designed to make what you have learned applicable to the needs of your applicants. It offers opportunities to address your specific questions and explore solutions.  It is an essential workshop for any person who is responsible for helping participants identify their skills, abilities, and talents; and assisting in the process of finding and keeping a job.

Getting down to brass TASKS is an extraordinary 3-hour roundtable workshop that offers attendees the opportunity to see more than one side of work potential.  Participants explore beyond what appears to be and learn to think out of the box to create a rewarding livelihood.

This is an excellent opportunity for a hands-on workshop to address your concerns: 

Ø     Strategize creative placement opportunities for your program participants. 

Ø     Problem solve participant issues in new ways. 

Ø     Develop vision and solutions to participant/employer problems  through creative imagination. 

Ø     Develop quality customer service

Ø      Apply creative job retention strategies.

Place yourself in the position to create, to achieve, and to succeed.  Collaborate with others to see new ways to help your participants, find and keep their right job.

For more information on the Four Half-Day Workshop Series, contact us by e-mail at ljgroh@earthlink.net

 

Cultivating True Livelihood:
An Overview Of Activity-Based Placement

This timely session informs and enlightens the employment professional on the new realities facing job seekers in the 21st century work world, particularly as they relate to cultivating work opportunities in a competitive market. Denise presents an overview of the compelling new approach to employment service, activity-based placement, in which job seekers are empowered, responsible and accountable for taking control of their own work search. Practical and inspiring tools and strategies from each of the 8 Courses are provided to equip job seekers to meet these new realities with optimism, hope and fresh possibilities.

 

Cultivating True Livelihood:
Training Of Trainers

A one-day, hands-on Training of Trainers session is available for each of the eight Courses of the Cultivating True Livelihood library. Participants experience the courses first-hand and are equipped with the skills and knowledge to utilize the activities of the respective course in the following contexts:

One-on-one employment counseling and job placement
Job clubs or support teams
Job search workshops or topical seminars
Work search volunteer groups

8 Courses of Cultivating True Livelihood

Course 1: Spirit To Work
Fostering Hope And Shifting Perspective
     
Course 2: Knowing Thyself
Assets, Strengths And Choices
   
Course 3: Personal Power
Responding to Challenges
  
Course 4: Work Search Planning
   
Course 5: Tools for the Journey
Proposals, Resumes And Correspondence
   
Course 6: Researching Options And Opportunities
   
Course 7: Contacting Employers
Taking' It To The Streets
   
Course 8: Interviewing With Ease
Mastering The Art Of Self-Presentation
     

Cultivating The Spirit To Work:
Motivating Change in the Participant

This dynamic presentation incorporates ideas and materials selected from the first 3 Courses of Cultivating True Livelihood. The training provides a unique and inspiring framework around the critical and often elusive issues of motivation and self-esteem as they relate to preparing people for employment. People leave this workshop with renewed respect for their participants, revitalized towards their own work, and equipped with practical tools for immediate implementation.

Topics include:

Instilling hope with the nine rewards of working
Changing perspective and beliefs about employment
Helping applicants take good, calculated risks and reducing fear
Empowering people with the magic of "action"
Assisting people through the transition accompanying change

 

Developing the New Employee:
Retaining and Enhancing a Diverse Workforce

This compelling program packs into a half-day workshop powerful attitudinal training coupled with practical management techniques designed to be particularly effective in the diverse 21st century workplace. The program, authored by training experts, Rich Pimentel and Denise Bissonnette, was designed to meet the following objectives:

Change employer attitudes toward people on welfare.
Assist employers to develop an environment in which new employees can best grow and learn.
Provide tools and ideas for ongoing mentorship requiring a minimum of time and effort on the part of the employer.
Motivate employers to be open and receptive to working with non-profit employment agencies.

There are two ways to take advantage of this unique program:
Have your staff attend a Training of Trainers delivered by one or both of the creators of this program to enable your organization to provide ongoing employer training; or Sponsor a Milt Wright & Associates facilitated employer training directly to your local business community.

 

Excellence in Employability:
Preparing for the Journey of Livelihood

Presented by Denise Bissonnette

This workshop sheds light on the new realities facing students as they transition from school to work at the onset of the 21st century.  This presentation offers practical ideas and innovative strategies with which we can assist students to meet these realities with optimism, hope and fresh possibilities for the future.  Inspiring us all with the belief that one's livelihood can be better shaped by looking at our individual gifts than by trying to shape ourselves to the dictates of business, participants will receive samples of Denise's "alternative skill assessments" from her celebrated curriculum, "Cultivating True Livelihood."

Taking us one step further, she will also share the eight essential premises upon which she based her newest publication on job retention, "30 Ways to Shine as a New Employee."  Participants will have an opportunity to consider the 30 Skills in relation to their own livelihood as Denise leads us through the book during this day of personal development.

Implications of looking at a career in terms of 
"employment" or "livelihood"
Strategies for smart career development in the
21st century workplace
Asking new questions for skill identification
Adding vital retention skills for student employability
Bringing joy to our jobs and balance to our lives

 

30 Ways to Shine As a New Employee
Innovative Job Retention Strategies

No one wants to fail at a new job¾ everyone wants to succeed. In fact, beyond just retaining a job, who doesn't want to "shine" as a new employee? Most people who need assistance in finding a job also need assistance in keeping one¾ or in excelling at one. Employers hire new employees hoping that they will more than "survive" the job¾ they want them to thrive!

30 Ways to Shine As a New Employee will give you the tools to provide outstanding support and guidance to new employees to ease the transition into the workplace and enhance their ability to be productive and effective from the start! This innovative retention program will enable you to proactively anticipate problems before they arise and give you a systematic way to ensure the success of your clients.

30 Ways to Shine As a New Employee is a powerful program for case managers, job developers and employers. Employment Training Organizations using its excellent array of tools, can deliver outstanding pre and post-placement support to their clients. Employers, using its comprehensive approach, can heighten the productivity, success, and job satisfaction of new employees.

Program Overview

30 Ways to Shine As a New Employee is an exciting new program that:

Unlocks the mystery of Job Retention.
Unveils critical elements for success.
Provides tools for monitoring job satisfaction
Develops the new employee's ability to cope with transition.
Fosters strategies for exceptional job performance.

30 Ways to Shine As a New Employee is a program for job success that can be used by the individual employee on their own, with support from your case management and job development and job retention staff, or within a structured after-hire support group or job club.

Focusing on the critical first 6 to 12 weeks of employment, it addresses 30 key skills in areas such as:

Adapting to the company culture
Going the extra mile for the employer
Shining in the eyes of the customer
Being a great team player
Responding well to constructive feedback
Getting the most from your job experience
Balancing life and work
Handling negative emotions at work
Surviving office politics

 

Implementing a Business Services Program

Presented by Milt Wright

All One-Stop Centers want to provide quality business services. No one wants to fail. One-Stop Centers must adapt to the changing workforce and establish themselves as more than a placement agency

The majority of our business customers do not have Human Resource and training departments. They often rely on outside consultants and trainers to fulfill their needs and solve workforce problems. These issues such as absenteeism, job turnover, attitudes, skill development, diversity, and competition for employees keep businesses searching for solutions. Develop a quality Business Services program at One-Stop Centers will increase employer relationships, job retention and employment opportunities.

When an employer tells you they have no job openings… do you walk away…or are you prepared to solve other workforce problems they are facing. Implementing a Business Services Program at your One-Stop Center will provide your staff with the necessary tools to gain the competitive edge with employers.

Participants who attend this training will learn:

Basic ingredients of a Business Services Center

15 steps for developing a Business Advisory Board

How to conduct a formal or informal business Needs Assessment survey

30 ideas for a problem solving business resource guide

Process for the development of a "fee for service" program

Strategies used by fortune 500 companies to reduce employee turnover

Job retention strategies employers can immediately implement

Key elements of an effective contact management software system for maintaining communication with local employers

Ideas for Value-Added services and information that can be utilized to recruit and maintain your business customers.

For programs that already have a business services unit in place, discover ways to fine-tune your existing services.

For programs that are just beginning to develop business services gain new ideas necessary to implement a clear, effective plan of action.

For One Stop Centers who have just begun thinking about business services, this training offers valuable ideas and key steps necessary to implement plan of action.

 

 

Expanding Business Services 
Using Web Resources

Presented by Milt Wright

Utilizing Internet resources is a valuable tool for Workforce Development Programs. Websites are now being used to provide information relevant to the needs of their customer base. During this session we explore key qualities for developing and maintaining a website that increases use by business customers.

Participants will explore what companies are doing to provide value-added services and information on their website. Organizations that provide value to customers substantially increase the performance outcomes. Information will be given on One-Stop Center Websites that are on the cutting edge of business information. In addition, valuable website links are presented with suggested articles that can be displayed on the agencies website.

A key element of this session is the exploration of avenues to increase One-Stop Center brand recognition. The effectiveness of a website is evaluated by it’s usage. Developing and actively maintaining a value-added e-mail campaign requires state-of-the-art website management to increase customer access to One-Stop Center websites and business centers. Providing techniques that address business needs in a “user friendly” format is in demand.   Individuals attending the presentation learn about small business trends, gain an understanding of why job retention is so financially important to the business community and review the financial results of companies that have successfully reduced turnover problems. And as an added feature, participants receive a list of valuable website addresses for obtaining information relevant to helping business customers succeed.     

Changing the Culture of the One-Stop Center 
to Business as a Primary Customer

Presented by Milt Wright

The purpose of this training session is on the importance of One Stop Center staff focusing on Business as a primary customer. In addition to the traditional approach of placing job applicants, program staff will be challenged  to change their attitudes and provide substantial effort to helping business in our community grow and prosper in order to implement the new WIA legislative mandate. The training session is designed:

·        To provide the necessary tools and expertise to understand and provide services to the business community

·        To change the existing participant-focused job seeker culture

·        To examine and overcome the barriers that keep workforce development professionals from understanding why business should be a primary customer

 

Activities Include:

Exercises relevant to the everyday work world.  Participants will learn why a substantial amount of their efforts needs to be on helping the business customer grow and prosper.  They will gain an understanding of why post placement services and helping businesses to retain employees should be a primary goal in the business services process.

 

Participants will learn:

·        Why their fears, misunderstandings and traditional ways keep them from meeting the needs of the business community

·        How to increase opportunities for program participants to obtain successful employment.

·        Why program efforts must focus more energy on business services.

·        New tools for accomplishing a comprehensive post-placement process leading to higher program performance and business customer satisfaction.    

 

 

Changing the Job Placement Culture
to a “Team Sharing ” Process

Presented by Milt Wright

For the past 30 years, competent job placement professionals have been effective at developing quality relationships with business customers. Their primary focus has been placement.  Because of fears, competition, misconceptions, lack of quality training and mistrust, in most instances, staff responsible for job placement activities have been reluctant to share job leads with their peers. A change is critically necessary.  New business services models require One Stop Career Centers to share their job leads with other staff and other Centers in order to find the most qualified applicant.  The goal of this training is to encourage and teach One Stop Center staff to share these leads with each other.

Changing The Job Placement Culture is a training program designed to:

·      Allow individual fears and frustrations about sharing job leads to surface.  Such attitudes that are based on experience or lack of experience affect a business customer’s ability to hire the right employee for the job. This activity demonstrates how easily emotional decisions keep the right match from happening.

·      Overcome the intensity of competition that illustrates how placement goals are hindered by this process.

·      Provide an opportunity for program staff to express and overcome their frustrations and fears in referring a job lead to another peer.

·      Reinforce the team approach to providing better service to business customers.

·      Enable management to redesign the internal performance process within their Center to assure that sharing job leads is rewarded.

·      Educate participants on the procedure for responding to job orders within the Center so that job orders are communicated and the client service staff responds by the end of the next business day.

 

Additional topics include:

Developing the New Employee: Training of Trainers

Innovative Ways to Work with Employers and
Human Resource Professionals

Motivational Job Development Training

Job Retention: Help Your Program Participants
Succeed in the First Six Weeks

Retention and Beyond: Empowering the New Employee to Shine

The New Employee Training for
Managers & Supervisors

 

Call today for more information
(800) 626-3939

mwright@miltwright.com

 

                                        Back Next

Back to top

Web Site Map

MWA Home Page

To learn more about on-site consulting services, seminars,
teleconferences and custom-tailored training programs, contact
Milt Wright & Associates, Inc. 17939 Chatsworth Street, Suite #530, Granada Hills, CA   91344
Toll free: (800) 626-3939 · Tel: (818) 349-0858 · Fax: (818) 349-0987
Email: mwright@Miltwright.com
  Website: http://www.miltwright.com

Questions? Contact Us.
Copyright 1994-2006, Milt Wright & Associates, Inc. All rights reserved. 
Downloads are for personal use only, not for reproduction in any form without written permission from Milt Wright & Associates, Inc. Last Updated 1/01/2007