(Skills 1-5)

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Seven helpful hints for dealing with the stress of being a new employee! Helps alleviate the self-induced stress typical of new employees.  

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A detailed map of four stages of transition often experienced in a new job and great tips for dealing effectively with each stage. Lends a necessary perspective to employees who feel lost in those first few weeks on the job.

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An invaluable assessment of workplace culture through an inventory of written and unwritten rules and protocol. Essential tool for job retention!

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Great suggestions for starting new relationships off on the right foot. Builds self-confidence and eases the new employee’s integration onto the work team!

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A practical survey listing essential behaviors expected in today’s workplace. May serve as "reality therapy" for some!

(Skills 6-10)

Highlights what to watch for, listen to and ask about in order to relate in the company style. An often overlooked but important aspect of job retention.

Assists new employees to develop work goals that are Specific, Measurable, Achievable, Relevant, and Timely. Essential for effective skill development!

Lists fourteen categories of workplace learning that go beyond traditional competencies. Inspires a learning attitude bent towards growth. Especially helpful in a position the new employee considers repetitive or unchallenging.

Encourages the new employee to view mistakes as a fundamental source of workplace learning rather than as failure. Crucial for building self-esteem and taking the fear out of learning.

Replaces unproductive "worrying" with a willingness to take risks. In the words of the great hockey player, Wayne Gretsky, "100% of the shots you don’t take don’t go in." This helps new employees identify the shots they are refusing to take.

(Skills 11-15)

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Prompts the new employee to look with a keener eye at the company image and how he/she should reflect that image in his/her position.

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Simple, usable guidelines for the employee to look beyond the normal confines of a job and find a way to go the extra mile in his/her position. Promotes a sense of personal responsibility for being valued on the team.

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Explores the parameters of customer needs and desires and suggests new and compelling ways to enhance customer service. Another great way to increase the new employee’s sense of personal power on the job!

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A potpourri of practical ideas on how to become a valuable player on the team and develop good relationships with co-workers. Everyone will appreciate the benefits from this one!

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Twenty hot tips for relating well in a community of people and avoiding the inner-office politics that often arise in a work setting. Important information for employees new to the workforce!

(Skills 16-20)

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Reinforces the importance of how our thinking profoundly affects our experience and can change an obstacle into an opportunity. New employees will relate to and benefit from the examples provided!

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Suggests a series of steps for overcoming fear and mustering everyday courage. A respectful approach to a difficult topic – crucial for the new employee whose confidence is lacking.

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Identifies a dozen bad habits of the mind and proposes a plan for replacing these habits with more healthy ones that result in a better attitude at work.

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Inspires the new employee to increase the ability to be flexible and cope with the stress of everyday life in the workplace. An important issue for the employee who is new to the workforce.

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A simple and straightforward activity that reinforces the value of using time in a focused way and encourages small steps to change in life and work.

(Skills 21-25)

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A sensible and direct approach to identifying and controlling one’s anger in the workplace. A variety of options are suggested for what to do or where to go with one’s anger. This skill may prevent circumstances that could otherwise become explosive.

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Improves the new employee’s ability to articulate and express his/her feelings and promote effective communications with supervisors and co-workers.

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Presents effective strategies for responding well to feedback and using praise and criticism to grow and improve on the job. This perspective is critical for new employees who are not used to receiving constructive criticism or who react defensively to feedback.

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Emphasizes the value of the ability to listen and helps the new employee identify his/her tune-out mode. This may be the most underrated and most critical job retention skill of all!

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Equips the new employee with perspective and practical ideas for dealing with difficult people. Important skill for dealing with the inevitable challenges of a workplace community.

(Skills 26-30)

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Changes the new employee’s focus from getting to giving and strengthens the new employee’s sense of purpose on the job. Great self-esteem booster!

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Motivates the new employee to look at work as something you bring meaning to rather than get meaning from. Helps new employees assess their work values and set an action plan for bringing those values to work.

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Fosters an "attitude of gratitude" and highlights the multitude of ways in which the new employees already enjoy an abundance of wealth in their lives. A great perspective buster for entry-level employees who feel discouraged from having to start at the bottom.

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A terrific summary of the meaning, purposes and how-to’s of mentorship as well as a tool and action plan for pursuing  mentorship. Engenders the goal of career development.

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Cultivates an appreciation for life and work and the importance of creating a healthy balance in order to cope with the stress of employment. Includes a list of 26 creative ideas for enhancing the new employee’s life outside of work.